At La-Coppera, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make purchases, or interact with our services.
1. Information We Collect
1.1 Personal Information
When you make a purchase or register for an account on our website, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
1.2 Website Usage Data
We may also collect non-personal information about your interaction with our website, including your IP address, browser type, device information, pages visited, and time spent on each page. This information helps us improve our website and tailor your user experience.
2. How We Use Your Information
2.1 Order Processing
We use your personal information to process orders, fulfill purchases, and provide customer support. This includes verifying payment details, shipping products, and communicating order updates.
2.2 Account Management
If you create an account with us, we use your information to manage your account, track your order history, and provide personalized recommendations and offers.
2.3 Communication
We may use your contact information to send you transactional emails, such as order confirmations, shipping notifications, and customer service updates. With your consent, we may also send promotional emails and newsletters about our products and promotions.
2.4 Analytics and Improvement
We analyze website usage data to understand how visitors interact with our site, identify trends, and improve our website’s functionality, content, and user experience.
3. Data Security
3.1 Secure Transactions
We use industry-standard encryption and security protocols to protect your payment information during online transactions. Your credit card details are securely processed and are not stored on our servers.
3.2 Account Security
We encourage you to choose a strong password and keep your account credentials confidential. We are not responsible for unauthorized access to your account resulting from your failure to secure your login information.
4. Information Sharing
4.1 Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in conducting our business operations, such as payment processors, shipping companies, and marketing platforms. These providers are obligated to protect your information and use it only for the purposes we specify.
4.2 Legal Compliance
We may disclose your information if required by law or in response to legal requests, such as court orders, subpoenas, or government inquiries.
5. Your Choices and Rights
5.1 Opt-Out
You may opt-out of receiving promotional emails from us by following the unsubscribe instructions included in the email or by contacting us directly. Please note that you will still receive transactional emails related to your orders.
5.2 Access and Correction
You have the right to access, update, or correct your personal information in your account settings. If you need assistance with these actions, please contact us.
6. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children, and if we become aware that we have inadvertently collected such information, we will take steps to delete it.
7. Changes to this Privacy Policy
We reserve the right to update or revise this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: lacoppera2003@yahoo.com
Phone: +91-9557400007
Address: Plot No. 41, Phase 1, Sector 53, HSIIDC Industrial Estate, Kundli, Sonipat, Haryana – 131028, India
Thank you for trusting La-Coppera with your personal information. We are committed to protecting your privacy and providing a secure and enjoyable shopping experience.
